Terms & Conditions

THIS DOCUMENT IS PUBLISHED AS PER LAW OF INDIA, WHICH INCLUDES BUT ISN’T LIMITED TO, AND SHALL BE GOVERNED BY IT. (I) THE INDIAN CONTRACT ACT, 1872; (II) THE INFORMATION TECHNOLOGY ACT, 2000, THE RULES, REGULATIONS, GUIDELINES AND CLARIFICATIONS FRAMED THEREUNDER INCLUDING THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL INFORMATION) RULES, 2011, AND THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011;

THIS TEXT IS A DIGITAL RECORD IN THE FORM OF A DIGITAL CONTRACT PREPARED IN ACCORANCE WITH THE INFORMATION TECHNOLOGY ACT OF 2000, ITS RULES, AND THE AMENDED PROVISIONS OF SEVERAL STATUTES RELATING TO ELECTRONIC DOCUMENTS AND RECORDS AS MODIFIED BY THE INFORMATION TECHNOLOGY ACT OF 2000. THERE IS NO NEED FOR A PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE ON THIS DOCUMENT.

The trade mark and brand name “Cozywalks,” as well as the domain name www.Cozywalks.com and any subsequently developed web/mobile application (the “Site”), are completely and exclusively owned by COZYWALKS CLOTHING (OPC) PRIVATE LIMITED (“Cozywalks”). Your privacy is protected by Cozywalks, and it is preserved in accordance with the Privacy Policy. You are recommended to read carefully the above Terms and Conditions (Terms) before accessing the Site as a guest to the Site and user of its services. Please note that referrals to the Site in this Agreement refer to both existing and upcoming versions of the site. You accept these Terms by using the website.

You certify and signify that you are either at least twelve (12) years old or accessing the Website with parental or guardian supervision.

The Website offers a variety of goods for sale, including but not limited to shoes (Products) in the Indian subcontinent. Cozywalks reserves the right to accept or reject any order placed on the Site in its sole discretion.This means, without limitation, that Cozywalks is entitled to refuse to accept or to cancel any order, irrespective of whether it has been confirmed, for any reason or no reason, and without accruing any obligation to you or any other party.The website will credit your credit/debit card account if your credit/debit card has already been charged for a purchase that is later cancelled.

If a Product appears to be out of stock, feel free to contact Cozywalks using any of the contact details listed above to be informed when it will be restocked.

You must pay the final invoiced amount of the price shown on the site for the product, which may include delivery/handling fees or other costs that are included in the final invoice. All the prices listed on the website are inclusive of all the taxes. Cozywalks makes every effort to price all Products accurately. However mistakes can occasionally happen. A lower or higher quoted price on the Site could be the result of these pricing inaccuracies. Orders with pricing or discount errors may be cancelled at Cozywalks’ discretion.

The COZYWALKS CLOTHING (OPC) PRIVATE LIMITED, a company registered under the laws of India, is the registered owner of any trademarks, service marks, and trade names of Cozywalks used on the Site, including but not limited to the term Cozywalks. Without Cozywalks’ prior written consent, they cannot be used. Cozywalks and/or its licensors are the sole owners of all other intellectual property on the Site, including but not limited to any granted or pending patents.

According to the Indian laws governing intellectual property rights and other pertinent legislation, the entire content of the Site, including but not limited to text, graphics, and code, is copyrighted as a collective work and belongs solely to Cozywalks. The works that Cozywalks has made and generated for the Products are included in the collective work. You may only use the information on this website for personal, non-commercial reasons, to place an order or to buy any other items the website has to offer. Unless specifically permitted by Cozywalks, all other uses of the Site’s material, such as duplication, distribution, exhibition, or transmission, are strictly prohibited. Additionally, you agree not to edit or remove any proprietary information from any content you download or print from the website.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: THIS SITE OFFERS THE SITE, SERVICES, AND PRODUCTS ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.ABOVE ALL, COZYWALKS DOES NOT WARRANT THAT (I) YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES WILL BE PROVIDED IN A TIMELY OR UNINTERRUPTED MANNER; (II) THE SITE, SERVICES, OR OTHER PRODUCTS WILL BE CORRECTED OF ANY ERRORS OR DEFECTS; (III) THE PRODUCTS SOLD THROUGH THE WEBSITE MUST MATCH THE DESCRIPTION ON THE WEBSITE, THE IMAGES PROVIDED ON THE WEBSITE, OR BE FIT FOR CONSUMPTION. WE WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. COZYWALKS DISCLAIMS ALL LIABILITY WITH REGARD TO THE MISDELIVERY, LOSS, MODIFICATION, OR UNAVAILABILITY OF ANY CONTENT OR PRODUCTS ON THE SITE. ONLY IN ACCORDANCE WITH THESE TERMS WILL DIRECT DAMAGES AND LOSSES BE REIMBURSABLE.ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR ACCESS TO THE SITE, SERVICES, OR PRODUCTS, OR ANY OTHER CLAIM, IN NO EVENT SHALL COZYWALKS, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS OR SUPPLIERS BE RESPONSIBLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, EXEMPLARY, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY.

You consent to hold Cozywalks, its officers, directors, employees, agents, licensors, and suppliers harmless from and against any and all losses, expenses, damages, and costs, including reasonable attorneys’ fees, likely to result from any violation of these Terms or any activity connected to your registered account (including careless or wrongful conduct) by you or any other individual accessing the Site using your registered account with us.

You acknowledge that we may revoke your access to the Site while we analyse and address any technical problems, enhance the functionality and quality of the Site, or make other changes to the Site. When it’s essential to protect the network’s security and integrity, implement emergency planning measures, or because of a technical issue with the network, or when required by applicable legislation or upon the direction of any governmental body, we may suspend your access to the Site. You agree that during that time the Site might not be operating at full capacity, it might not be available in a specific network area, coverage might be impacted, or the network might be suspended due to a technical issue.

You must contact Cozywalks as soon as you become aware of any suspicious behaviour involving your account with the Site or if it seems to you that your credentials have been hacked. Cozywalks will then help you restore your account and reset your password and other essential information.

Through the necessary integration, Cozywalks DOES NOT endors, promote, or offer any service pertaining to social networking. You might choose to log into social media for this reason by making an account or signing in. You acknowledge that Cozywalks is not responsible for any transmission or publication of any contents on any social media channels, and that you shall access the third-party links and advertisements on the Site at your sole discretion and in compliance with the terms and conditions of such website or application.You might be taken to third-party websites using links on this website that are unrelated to Cozywalks. We disclaim all liability and responsibility for any errors or omissions in the content or accuracy of any third-party materials or websites, as well as for any other third-party materials, goods, or services. Before you enter into any transaction, please carefully research the third party’s rules and practises to ensure that you are familiar with them. Any issues, claims, worries, or inquiries regarding items from third parties should be addressed to the third party.

CANCELLATION: Within 24 hours of the scheduled delivery date, you may request to have your order for a Product cancelled. You can email Cozywalks at info@Cozywalks.com to cancel your order if you do not want it delivered. Once we get confirmation of the order cancellation by you, we will start your reimbursement.
EXCHANGE :If you have any sizing concerns, want a different shoe model, or just don’t like the colour for whatever reason, you can exchange the shoes in brand-new condition. Cozywalks will pay for all shipping costs associated with picking up the old shoe and providing a replacement.
RETURN: If a product doesn’t fit you or you’d like to return it for any other reason, you have seven (7) days from the order’s delivery date to send it back to us unworn and with all of its original packing. Cozywalks will be unable to honour a refund for the items if it is returned after the regular seven-day return period, or if it is worn, damaged, or not in its original packing. Cozywalks’ decision will be final and binding. After 7 days have passed since the product was delivered, no returns or other claims will be accepted or valid.

If a Product appears to be out of stock, feel free to contact Cozywalks using any of the contact details listed above to be informed when it will be restocked.

Any reviews, submissions, comments, feedback, or other statements of this sort that you make on the related link will be placed openly on the Site at Cozywalks’ sole discretion and won’t be subject to editing, modifying, or moderation by Cozywalks or its users. You acknowledge and agree that Cozywalks is free to use any comments, information, or ideas contained in any communication you send to the site or submit to the site for any purpose, including but not limited to developing, manufacturing, and marketing products and services as well as creating, modifying, or improving the site or other products or services, without your knowledge, consent, or payment.

Cozywalks is in no way liable for the information included in any messages or materials submitted to or made by you while using or accessing the Site because it is impossible for it to do so. You agree that the Site does not assume any responsibility or liability for any user-related content or activity on the Site and is only acting as a passive conduit for your ability to see and distribute (for non-commercial reasons) the contents of the Site.You are not permitted to upload or otherwise distribute content to the Site that Cozywalks, in its sole discretion, finds to be unlawful, exploitative, pestering, making threats, disparaging, inappropriate, an impersonation of another person, fraudulent, deceptive, misleading, impeding upon another’s copyright, trademark, or other intellectual property right, invading upon another’s right of privacy or publicity, infringing upon another party’s right to privacy or publicity. It is prohibited to upload commercial content to the website or to use it as a recruitment tool for other people to join or donate to other commercial online services or organisations.

You acknowledge and agree that Cozywalks shall not be liable for any failure or delay in performing any obligation under these Terms, to the extent that such failure or delay results from a force majeure event, which shall include, but not be limited to, an event beyond the reasonable control of Cozywalks, an Act of God, traffic, or the nonavailability of a Product. But Cozywalks will make every effort and take every step necessary to prevent or lessen any such event and carry out its contractual duties.

THESE TERMS ARE MADE ONLY FOR YOUR AND COZYWALKS’ BENEFIT AND ARE OF A PRIVATE NATURE, THEREFORE THEY CANNOT BE ENFORCED BY ANY THIRD PARTY PURSUANT TO INDIA’S CONTRACT LAWS.

The laws of India shall govern these terms and regulations and be followed in their interpretation. You voluntarily submit to the sole jurisdiction of the State of Telangana’s courts in Hyderabad. This does not exclude Cozywalks from requesting an interim remedy (including an injunction) at law or in equity from any court of competent jurisdiction with regard to any dispute relating to these Terms.

Cozywalks will make every effort to settle any grievance or disagreement that may develop as a result of your online purchase of the Product, a technical issue, or a problem with the services obtained. Product-related complaints should be sent to Cozywalks through email at support@Cozywalks.com for further assessment, investigation, and resolution. To request an exchange of the Product or a refund of the amount paid as described in the Refund Policy, you must follow the return procedure outlined in Section 10 of this document.

By using the Website and/or signing up for an account at Cozywalks.com, you give us permission to contact you via email, phone call, or SMS to offer you our services, share product knowledge, and send you promotional offers for the website and offers from affiliated third parties, for which purposes we may collect personally identifiable information. And even if you have registered yourself with the DND, DNC, or NCPR services, you still give us permission to call you from Cozywalks for the aforementioned reasons for 365 days following your registration with us. This privacy statement explains how Cozywalks handles the personally identifiable data it receives from you when you visit the Cozywalks website and when you use its services. The handling of personally identifiable information provided to Cozywalks by its business partners is also covered by this policy. Certain Cozywalks products or services, visits to Cozywalks pages, and participation in promotions are not covered by this policy. Additionally, Cozywalks might obtain personally identifying data from our business partners. We ask for your first and last names, contact information, email address, date of birth, and gender when you register with Cozywalks. You are no longer anonymous to us after you register with Cozywalks and sign into our services. Additionally, you could be asked to register your mobile phone, email address, pager, or other device during registration in order to get text messages and other services on your wireless device. By registering, you give us permission to contact you via SMS or email regarding login information, other service requirements, or promotional emails from us.

17. MISCELLANEOUS

You consent to receiving electronic communications from Cozywalks by using the Site. You acknowledge and agree that Cozywalks may communicate with you electronically to the extent necessary to comply with legal communication obligations, including the requirement that such communications be in writing. No provision or right in these Terms shall be deemed waived by Cozywalks’ failure to insist upon or enforce strict performance of any part of them. The parties’ past behaviour and customary business practises will not change any of these Terms. Without giving you any notice, Cozywalks may any time assign its obligations and rights under this Agreement to any third party.